Salamanca
TRUST - T.R.U.S.T.: Technological Response for Unified Sociocare Transformation
TRUST transforms Salamanca’s care system for dependent people by deploying AI-based voice recognition, IoT sensors and predictive analytics. The project streamlines administrative procedures, improves service coordination and also strengthens support for informal caregivers through a dedicated Caregiver Support Programme. All solutions will be showcased in the Innovation & Care Centre, a renovated municipal hub for training, testing and community engagement.
Our main challenges...
Salamanca’s ageing population and increasing dependency rates are putting pressure on care systems that are complex, slow and under-resourced.
Social workers spend too much time on repetitive reporting tasks, reducing their ability to deliver personalised care and increasing the risk of professional burnout.
Non-professional (informal) caregivers face emotional fatigue, social isolation and limited support, often navigating the system alone without training or psychological resources.
and proposed solutions
Voice recognition tool for social workers to automatically generate reports during home visits, reducing paperwork and improving accuracy in dependency assessments.
IoT sensors installed in dependent people's homes to enable real-time monitoring, detect anomalies and improve care response through continuous data sharing with social workers.
Predictive analytics platform to anticipate increases in dependency or health risks, allowing early interventions and shifting the system from reactive to preventive.
Key figures
Milestones
User portraits of target users, including dependent people, social workers and informal caregivers
Renovated ICC ready to demonstrate technological tools and host care-related activities
IoT devices installed to enable safer, more responsive home-based care
AI-powered voice recognition tool for social workers launched to auto-generate reports for social assessments
